Our client is seeking a highly professional and service-oriented Receptionist to join the Boston office. As the first point of contact for clients, guests, and employees, this individual plays a critical role in creating a welcoming and seamless experience that reflects the Firm’s commitment to excellence, professionalism, and client service. The Receptionist will be onsite in the Boston office Monday-Friday.
Responsibilities
- Welcome and assist clients, guests, and employees in a professional and courteous manner.
- Serve as the primary point of contact at the reception desk, ensuring a positive and polished visitor experience.
- Answer and direct incoming telephone calls promptly and professionally, accurately relaying messages and responding to routine inquiries.
- Provide backup phone support for offices outside the Boston area.
- Coordinate and assign visitor offices for employees visiting the Boston office.
- Issue temporary employee badges and maintain badge tracking logs
- Distribute parking validation tickets to clients and guests and maintain associated records.
- Coordinate with internal teams to support conference room scheduling and meeting logistics.
- Maintain the appearance and organization of the reception area, including seating areas, newspapers, and periodicals.
- Provide administrative and operational support to ensure smooth daily office functions.
- Exercise sound judgment and proactively resolve issues while maintaining confidentiality and professionalism.
Requirements:
- High school diploma or equivalent required.
- Minimum of two (2) years of reception experience in a law firm, professional services firm, or similar client-facing environment.
- Proficiency with Microsoft Office Suite and Windows operating systems.
- Strong interpersonal skills with the ability to interact effectively with individuals at all levels of the organization.
- Demonstrated ability to work independently and manage multiple priorities simultaneously.
- Excellent organizational, problem-solving, and time management skills.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Exceptional attention to detail and commitment to accuracy.
- Proven customer service skills with a client-focused mindset.
- Ability to operate standard office equipment and perform general clerical duties.
- Flexibility to work additional hours as needed.
Pay Rate: $26 – $31/hr
