Candidates must have an experienced benefits professional who can work independently, manage employee inquiries directly, analyze and reconcile benefits data, and proactively identify and resolve issues with limited day-to-day direction. Experience with UKG is required.
Responsibilities:
- Support Open Enrollment through UKG Benefits Administration / Benefits Prime, including employee elections, life events, inquiries, and follow-up.
- Manage day-to-day benefits administration and serve as a direct resource to employees regarding benefit questions and issues.
- Administer employee leaves across multiple states, helping employees understand leave processes, requirements, and benefit implications.
- Track leave activity, maintain appropriate documentation, and proactively identify and resolve potential issues.
- Review, analyze, and reconcile benefits data using Excel, identifying discrepancies and determining appropriate next steps.
- Support benefits-related activities associated with a Workday implementation, including system testing, data validation, and issue resolution.
- Partner with internal stakeholders to troubleshoot benefits-related system and process issues.
- Independently manage benefits and leave matters from initial inquiry through resolution, escalating when appropriate.
Requirements:
- Hands-on experience with UKG Benefits Administration / Benefits Prime, including Open Enrollment.
- Strong experience independently administering employee benefits.
- Extensive leave administration experience required, with multi-state leave experience strongly preferred.
- Strong Excel and data reconciliation skills with the ability to identify discrepancies and troubleshoot issues.
- Strong analytical, problem-solving, and organizational skills with the ability to work independently and exercise sound judgment.
- Excellent employee-facing communication skills and ability to handle sensitive inquiries professionally.
- Strong attention to detail, follow-through, and ability to manage multiple priorities.
- Workday experience highly preferred
Pay: $35/hr - $40/hr
