Our client, a leading financial services firm, is seeking a Benefits & Leave Specialist. This individual will provide hands-on support across benefits administration, Open Enrollment, and employee leave administration while also assisting with benefits-related testing and data validation as part of a Workday implementation.
Candidates must have an experienced benefits professional who can work independently, manage employee inquiries directly, analyze and reconcile benefits data, and proactively identify and resolve issues with limited day-to-day direction. Experience with UKG is required.
Responsibilities:
- Support Open Enrollment through UKG Benefits Administration / Benefits Prime, including employee elections, life events, inquiries, and follow-up.
- Manage day-to-day benefits administration and serve as a direct resource to employees regarding benefit questions and issues.
- Administer employee leaves across multiple states, helping employees understand leave processes, requirements, and benefit implications.
- Track leave activity, maintain appropriate documentation, and proactively identify and resolve potential issues.
- Review, analyze, and reconcile benefits data using Excel, identifying discrepancies and determining appropriate next steps.
- Support benefits-related activities associated with a Workday implementation, including system testing, data validation, and issue resolution.
- Partner with internal stakeholders to troubleshoot benefits-related system and process issues.
- Independently manage benefits and leave matters from initial inquiry through resolution, escalating when appropriate.
Requirements:
- Hands-on experience with UKG Benefits Administration / Benefits Prime, including Open Enrollment.
- Strong experience independently administering employee benefits.
- Extensive leave administration experience required, with multi-state leave experience strongly preferred.
- Strong Excel and data reconciliation skills with the ability to identify discrepancies and troubleshoot issues.
- Strong analytical, problem-solving, and organizational skills with the ability to work independently and exercise sound judgment.
- Excellent employee-facing communication skills and ability to handle sensitive inquiries professionally.
- Strong attention to detail, follow-through, and ability to manage multiple priorities.
- Workday experience highly preferred
Pay: $35/hr – $40/hr
